I need to have my site transferred over to you as a part of the free transfer promotion.

I want to transfer my website from another hosting company. What I have to do to use the free transfer promotion?

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Best answer

You can initiate a website transfer easily by just submitting a ticket to our Genius Technical Support Team via your Client Area. In the ticket we will need you to include the following information for your hosting account where your site currently is being hosted on:

• FTP Host:

○ Username:
○ Password:

• SSH Access host:

○ Username:
○ Password:

• cPanel(or similar)host:

○ Username:
○ Password:

• MySQL host(phpmyadmin or similar):

○ Username:
○ Password:

We need this information in order to download your website content, configuration and database. Once you submit your ticket with the above information, our Support Team will immediately start the transfer process.

James Flynn Answered on September 29, 2015.
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