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Joomla! Tuned Environment


Whether you are just starting to build your Joomla CMS based website or you already have started it elsewhere, our technical support team will help you get going on our servers, for free.

Daily backups

We are automatically and constantly snapping five copies of your Joomla website's database and files, making sure you always have a way back. Restoration is provided free of charge.


Updated by our staff of senior system administrators and on a daily basis, the web based firewall makes sure your Joomla website is safeguarded from online threats.


Each mailbox you create for your needs will be protected from unwanted messages in real time. SpamExperts is an industry leading anti-spam tool we provide across all our servers.

PHP7 enabled

PHP7 is recommended for Joomla 3.5, as it provides up to 2x faster performance and 50% better memory use than PHP 5.6, allowing you to serve much more concurrent users without scaling up. PHP7 is preinstalled on your account and ready to use.

Joomla caching out of the box

Speedy page loads are also facilitated with automatically enabling page caching, granular-level module caching, and GZIP page compression for all Joomla instances across our entire infrastructure.

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Joomla! is one of the most covered CMS apps in our Knowledge Base. Samuel and his team lead our daily efforts in providing documented, sustainable and easy to follow articles on various Joomla! related subjects.

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Joomla! faq

We can guarantee that you can run your Joomla! website on any of our servers, without any issues concerning the requirements. You simply have to upload your files on the server and you will be able to start working on your project right away.

Joomla! is an open source CMS and due to a variety of factors, it is one of the most popular ones throughout the World. One of the traits which makes it so widespread is the fact that it is suitable for almost all types of website - from simple blogs, to official corporation websites, all the way to very complex portals.

Joomla! Also takes pride in the large pool of users, who have formed extremely friendly and helpful community.
On top of this there is an abundance of extensions, on which you can count - both free and commercial third party ones.

As mentioned in the previous point - Joomla! prides itself on a large quantity of different types of extensions. They could be either free or commercial, but there are also three general categories, by which they can be separated:

  • Components: They are complex features, which are almost like stand alone applications that can bring new features to your website.
  • Modules: They are light extensions and can be placed inside the free module positions of your website.
  • Plugins: With their help you can alter the core functionality of your Joomla! Website.

Uploading those themes and plugins could prove to be a fast and easy process, when you decide to use Joomla! Here are the few basic steps you need to know, if you want to do that yourself:

The first step is to download the theme or plugin you want to use. Most commonly it is a compressed ZIP file.

The second one would be to go to your administration area and navigate to Extensions > Manager > Install. When you reach the Install section you can freely install the feature you want by just uploading the archive you have downloaded.

As soon as you do that the application will automatically install it and the task would be successfully completed.

Be aware that it is considered a good practice to test the functioning of the theme or plugin to make sure the installation was correct.

If you are experiencing any difficulties with the installation process - you can always contact our Genius Support Team, who are there for you 24/7 and can definitely help you out.

It all depends on the extension, which you want to use. Many of the Joomla! 2.5 extensions work perfectly on Joomla! 3.5, but at the same time there are some, which are not built for that. As it is individual to every extension we would recommend you to read its documentation or to contact the developers directly in order for them to provide you with more information for the certain case.

Joomla! has an automatic update feature in place, which performs regular security updates multiple times per year. As soon as the update is available you will be notified via a message in your Joomla! Administration Area. Then you just have to follow the instructions and the update will be completed extremely easy.

Be aware, though, that in order to keep your website secure an update of your core Joomla! files is not enough and that it is imperative to keep all the third party extensions up to date with their security features too.

If you are experiencing any difficulties with performing the updates on you own - you can always contact our Genius Support Team, who are there for you 24/7 and will be glad to assist you.

Be aware that when upgrading Joomla! from version 1.5 to 2.5 or even to 3.5 - you will most likely be required to make serious modifications on you website. This happens because of the compatibility of the different modules/themes/plugins, as for example there are none version 1.5 components fully compatible with 3.5.

Every premium theme for Joomla! should have installation tutorial included in the package.It is crucially important to follow the exact instructions in the manual as if it is not correctly performed throughout the website might end up with a different look, compared to the demo version of the theme, which you have explored earlier.

Another useful feature, that most theme developers offer is the so-called QuickStart package. Those packages are basically bundles of entire Joomla! websites with all the required extensions, themes and demo content that you need to be wrapped in one.

Then you just have to install it and start developing your project over the premade framework.

There are a couple of ways, which you can go about changing your administration password:

The simplest way to do that is to go to: Administration Area > User > User Manager. Once you are there you just have to click on your username and on this page you will be able to enter your new password.
If you have forgotten your password and you are not able to access your administration area to perform the steps mentioned above - don’t worry - there is yet another way to change it.

If you are experiencing any difficulties with the steps to reset your password you can contact our Genius Support Team, who are there for you 24/7 and will be happy to assist you with the process.