TMDHosting

The PCI applies for all organizations that accept payments, transmit or store credit card information. If you are planning to accept payments, transmit or store credit card data on your website the PCI Compliance is a must have.

PCI Compliance comes from “Payment Card Industry Data Security Standard” (PCI DSS). This is a set of requirements which ensure that  all the companies that process and transmit credit card information maintain a secure environment.

The cookies are small text based files which stores information of some sites. For example, you may stay logged in for weeks or months in some website, they place cookies in your browser to achieve that. Sometimes those cookies might be harmful for your computer or if you develop your web site, you may not [...]

There might be many reasons for your web site to be hacked (defaced). The most common reasons are: Outdated web application:  All of the popular scripts (Joomla, wordpress, drupal, phpbb, etc) have security holes, thus they release regular updates and security fixes. You should make sure that you are always using the recent versions of [...]

Yes, you can change the google crawl rate. In order to achieve that, first you should register in Google’s Webmaster tools. In order to do so, simply visit the following URL address:   http://www.google.com/webmasters/tools   After you are created your account, login into it and navigate to Site configuration -> Settings -> Set custom crawl [...]

There is no constant period at which Google update the Global Public Page Rank, usually, this happening on 3-6 months.  Thus you can check your website’s page rank regularly whether is updated. Also you may use the web based checker which you may visit at:   http://www.prchecker.info/

PageRank is Google’s technology which is made to rank the websites by their importance and quality.  This technology tells on which place will be showed your web site in Google Search Engine.  The Ranks given to the website are numbers from 1 to 10.

Telnet is very useful application through which you can easily troubleshoot some issues with your network connectivity. Unfortunately, on Windows Vista and Windows 7 is not enabled by default. But you can easily enable it by following these steps: Visit your Windows Control Panel, select ‘Classic View’ and click on ‘Programs and Features’; Click on [...]

Using social bookmarking to promote your site The social web sites are very useful to share you content and link to them, because they have a lot of visitors who searches and share something.  When your web site is liked from some visitor, s/he can recommend it to his/her favorite social portal. The owners of [...]

Yes, this also can be completed via the .htaccess rewrite rules and conditions.  Each browser has a unique identification through which you can deny the access to your web site. For an example if you prefer to deny the access from user which using the opera browser, you can add the following code in your [...]

Sometimes, you need to redirect your costumers to other site, but you still need to access your web site. This could be completed by simple redirect rule added in your .htaccess file: RewriteEngine On RewriteBase / RewriteCond %{REMOTE_HOST} !^1\.2\.3\.4 RewriteRule .* http://www.anothersite.com [R=302,L] You should replace 1, 2, 3 and 4 with your actual IP [...]

Yes, of course. There is an addon built for Firefox which have a large abilities for debugging , editing, etc. of your HTML and CSS documents in real time. Also this tool is very useful for troubleshooting of your HTML and CSS code. This addon is called “FireBug” and can be downloaded from the official [...]

The robots.txt is used to tell on search bots which files and folder should be and should not be indexed from the search engines. This file is commonly used to disallow bots to index some files or directories.   In order to allow all search bots to crawl all the content from your web site, [...]

We may recommend you some antivirus softwares, but note that every software has its advantages and disadvatanges. The most used and recommend are “Norton internet security” and “Kaspersky Internet Security” They are paid AV software which can detect and stop almost all exploits, viruses, Trojan horses, worms, adware, spyware. They also include firewalls, antiphishing and [...]

One of the easiest ways to achieve such task is to download the public_html folder on your local computer by using FTP client. Then you may run scan with your antivirus software on it. We recommend you to use antivirus software as Norton Internet Security or Kasperksy Internet Security. Both of them are able to [...]

In order to add PayPal donate button, you may add in your web site the following code:   <form name=”_xclick” action=”https://www.paypal.com/cgi-bin/webscr” method=”post”> <input type=”hidden” name=”cmd” value=”_xclick”> <input type=”hidden” name=”business” value=”user@yourdomain.com”> <input type=”hidden” name=”item_name” value=”Customer Service”> <input type=”hidden” name=”currency_code” value=”USD”> <input type=”hidden” name=”amount” value=”10.00″> <input type=”image” src=”http://www.paypal.com/en_US/i/btn/btn_donate_LG.gif” border=”0″ name=”submit” alt=”Make payments with PayPal – it’s fast, [...]

You can easily make your rewrite rules time dependent by adding a simple condition rule before the rewrite one. For an example if you want your rewrite rule to be executed after 15:00 PM, you should add the following line above your rewrite rule: RewriteCond %{TIME_HOUR} ^15 If you prefer to specify minutes along the [...]

In order to refer your current extension to different, firstly, on the server where the account resides must have “mod_rewrite” enabled. Currently on our servers  the mod_rewrite is enabled by default. Then you can enter the following rewrite rule in your .htaccess file:   Options +FollowSymlinks RewriteEngine On RewriteBase / RewriteRule ^(.+)\.ext$ /$1.php [NC,L]   [...]

Yes, you can redirect your error pages to a specific URL. If you want to redirect the error pages of your website to a specific URL address or to you your web site, you can achieve that through the .htaccess file. The .htaccess is a text file which can be easy created/edited with your favorite [...]

Yes, you can. In order to achieve that, you should create a simple robot.txt file in your public_html directory with the following content: User-agent: * Disallow: /   If you prefer to block them for a specific folder, you may use the following code: User-agent: * Disallow: /somefolder/   In this way you shall block [...]

In order to copy and paste from your Windows command prompt, you may follow the steps below: Click with right mouse button in your command prompt and select “Mark” Mark the information you would like to copy Press the “Enter” Button -> this will copy do marked content. Then you can paste the copied content [...]

If you are our customer, you can log in your Client area -> Emails -> Welcome to TMDHosting email. In this mail you will find you cPanel/FTP login details, your name servers, hostname of the server, shared IP address and cPanel URL address. If you prefer to find more detailed information about the installed PHP [...]

With domain name masking you can load different web site under your domain . In other words after you access yourwebsite.com , it will actually load completely different web site. In order to achieve that you can use the frames in which shall be loaded the desired web site. You may create simple index.html with [...]

Currently our servers have the following order for processing index files: Index.html, index.php, default.html, default.htm But in order you want to change their order for your account, you can achieve that by using .htaccess file in which you should enter the following line: DirectoryIndex somefile.html Then the webserver will look first for file with name [...]

Unfortunately, symbolic link can not be created by using cPanel or your FTP Client software. Thus if you do not have SSH access to your account, you may post new support ticket from your Client area and our Support team will be glad to create the desired symlink. If you have SSH  access to your [...]

In order to upload you locally developed site, the first thing you should do is to edit all absolute paths and URL’s in all developed files. Then you may upload all of them by using your FTP client. You should upload them under your public_html directory or if you prefer in some subfolder. In order [...]

Yes you can. In order to Start from the beginning with you account, you can follow the steps below: Login your Cpanel -> Email accounts -> then delete all your email accounts. cPanel -> MySQL databases -> Then delete all databases along with their MySQL users. cPanel -> File manager -> click on the Public_html [...]

Actually the “www” is not a folder. It is a symbolic link (shortcut) to the public_html, Thus if you upload file in “www” actually the files are uploaded in your public_html folder.

In order to upload your index.html file and the same to be visible via web, you should upload it under your webroot folder  which usually is “public_html” or “www”. If you have addon domain added to your current hosting account, first you should enter your cPanel -> Addon domain -> review the webroot directory of [...]

In order to point your domain to “Coming Soon” or “Under Construction” page, you should create an index.html file and upload it to your webroot folder (Usually these folders are called “public_html”, “www” or “htdocs”) In order to create such file, you should open your text editor such notepad (if you using windows) and enter [...]

Our backup scripts are running every weekend . Additionally every day a backup of the databases is made. In other words our users are secured with a weekly backup of their accounts and a daily backup for the databases they have

If you have a local backup of your database you can restore it via the PhPmyAdmin application provided in the cPanel. You can access the PhPmyadmin application via your cPanel -> PhPmyAdmin. When you are in the interface of that application you will have to choose the database which you want to restore. If the [...]

In the process of configuring this service our support team will create a folder on your account which will be locate outside your public_html folder. This backup folder will contain all of the backups created via the Personal Backup Solution service for your web-site. In order to restore a backup for your web-site you can [...]

Yes we do offer custom backup service for our shared users. We can provide you with our “Personal Backup Solution” script. This is a script which makes a backup for your website and database every day. The backups are stored in a folder outside of your public_html folder and can be downloaded at any time. [...]

In order your web-site to be restored from the latest  backup we have generated for your account you should submit a support ticket and request from us to restore a backup for you. Our support team is 24/7/365 on your disposal.

Since the backup option is disabled for our shared hosting users you can either submit a support ticket and request from our support team to create a backup for you in the desired format or you can perform the backup on your own but there are few things you will need to check before doing [...]

In order to backup a MySQL database you should first login into the cPanel feature which we provide with all of the hosting packages we are offering. Next youo should search for an icon called PhPmyAdmin. When you are loged into the PhPmyAdmin interface you will have to choose which database you will need to [...]

First you would need to know what your site consist of and thus what should be backed up/restored. Usually sites are composed from files and databases. You must take care of them all if you want to have your site exactly the way it has been before. Backup/restore your files. In order to backup your [...]

Streaming (Broadcasting) represent the displaying of a video or audio type of media via web-resource such as a web-site for example in real time. In other words the recording of a video and directly with that the broadcasting of that video. Basically this service requeires a large amount of resources and we do not offer [...]

You can upload a sound and video file using your file manager located at the cPanel feature which we provide with all of the hosting packages we are offering.

The only option for streaming from your web-cam to our shared hosting service is to record a video and upload it from your file manager. Note that direct streaming is not suported due the fact that for that is required the MD5 tool which we do not prvide as a feature on our shared hosting [...]

On our shared hosting environment we do not provide options for streaming audio or video. In order to receive that option you should check our offers for VPS or Dedicated server where you will receive custom environment settings which will provide you with the the MD5 service. This service is used usually for audio or [...]

There is no feature that we provide for converting images from certain format to another. In most of the casses you shold use a third paty aplication on you local computer for converting images and then upload it on your file manager. Such application for example is the GIMP converter tool which you can dowload [...]

Static content is usualy all of the images, css, javascript files and often even videos located on your web-site. Caching these contents will allow you to significant increase the loading speed of your application. Currently there are many tools and modules which are providing such caching functions. However we believe that the most used way [...]

The apache timeout set for our shared hosting environment is 30 seconds. This value is chosen in order to avoid further enviroment overload. This value cannot be changed for our shared hosting users. However if you need this value changed in all cost you can consider purchasing one of our dedicated services (VPS/Dedicated server ) [...]

There are certain thing that need to be checked after a transfer is finished for your web-site. The first thing that you should check is if the DNS servers of your domain have been pointed correctly to our DNS’s and if the domain is fully propagated to our servers. The second this you need to [...]

In order to handle with this issue you will have to either get rid of the changes that have been  made or simply restore your web-site from a backup. Note that usually the target of a hacking attempt are the core files of your web-site for example index.php/index.html and the tempalte files which your application [...]

If you have a local backup of your public_html folder you can simply upload it to your web-root (home/user). Before you upload this backup you should rename your current public_html folder to public_html_backup for example. By doing this you will have the content of your current public_html folder backed up and also you will restore [...]

For your database restoration you have few options: – You can restore your database from a local backup that you have created.You should have a .sql dump of the database on your local computer. In this case you should create a new database and then import this .sql file in it. Then you should reconfigure [...]

The most common reasons for slow loading web-site are few various thigns that you should consider when building or editing your web-sites. The first reason is an embeded content from other web-sites. Usually this  is related to the embeded videos/RSS feeds or just an images located outside your web-site’s files. You should consider using few [...]

The most common reason for a web-site to be down can be separated on few major categories. The first category is a web-site down with an error massage. In other words there is certain reason for the web-site to be down and this reason is provided with an error massage. Depending on the error massage [...]

In order to create a .pdf file using php code there are few things to be done before you generate the code. First of all you should know that using just a php code is not enought for the pdf file to be generated. You should download a package from the official download page for [...]

The reason for your web-site to be marked as harmful by Google is the fact that there is a malicious code in your web-site’s code or it has links to websites marked as harmful. Such code can be inserted due to security holes on your application. The target of such code is usually your key [...]

In order to enable the error reporting for your application you should insert in the .htaccess file the following directive:  display_errors = off This will bring your error/warning massages back in your application.

In order to create a  PhP redirect you should insert into the code of the .php file (somefile.php) from which you want the user to be redirected the following line: <?php header(‘Location: http://domain.com/folder/file.php’); ?> In this structure there are few things to be explained. First of all the “header” is a base function in the [...]

In order to check the apache version running on the server on which your account is located you should create a simple .php file for example info.php and add the following code in it: <?php phpinfo(); ?> Note that after saving this file you should open it using your web-browser and the following URL structure: [...]

In order to check if certain php function is existing on the php version which is running on the server on which your account  is located you should create a .php file in which you should insert the following code: <?php             $function_name =’function_name’;             if (function_exists($function_name)){                         echo ‘Function  -> ‘.$function_name.’ <- exists on [...]

In order to check the php version running on the server on which your account is located you should create a simple .php file for example info.php and add the following code in it: <?php phpinfo(); ?> Note that after saving this file you should open it using your web-browser and the following URL structure: [...]

In order to include a php conde into an .html page you should consider few things. In the beggining of the php code you should insert a opening <?php tag which will say to the server that php code is starting from that line. After you finish your code you should end it with a [...]

In order to change the timezone for a php script you can use the following line inserted into your .hetaccess  file: date.timezone = “Timezone” here you should note that the “Timezone”  should be changed with the exact name of the timezone to which you are refering.

All of our shared hosting servers are currently running php version 5.2.17. For versions older than that we ca recommend you VPS/Dedicated server. Note that you should mention in the support ticket for the configuration process of your dedicated service that you will need custom version of the php service  different that the default one [...]

The warning/error massages are usually caused by some mistakes in the code structure or improper execution of the code itself. In order to handle these errors/warnings you have two basic options. The first one is to disable these massages at all. Note that if you choose that option it will disable the error/warning reporting for [...]

The IonCube Loader module is installed on all of our shared hosting servers. In order to check that you can simply create a .php file for example info.php with the following code: <?php phpinfo(); ?> Next you will have to access that file via www.yourdomain.com/info.php and in the page that it is displayed you should [...]

The Zend Optimizer is installed with the default php server configuration on all of  our shared hosting servers. In order to check that you can simply create a .php file for example info.php with the following code: <?php phpinfo(); ?> Next you will have to access that file via www.yourdomain.com/info.php and in the page that [...]

In order to connect your script to a PortgreSQL database you should use a php function called pg_connect(). The syntax you need to use is as it follows: pg_connect(“database_name”)

In order for you to receive more information on how php is installed and which features it support you can simply create a .php file for example info.php and put the following code in it: <?php phpinfo(); ?> Next you should access the file file using the following URL structure: www.yourdomain.com/info.php if the file is [...]

In order to change speciffic settings in the global php.ini configuration file you should first be aware that such changes are not allowed on our shared hosting environment due the fact that these are global changes which will affect all of the users which are located ont he same server as you are. However there [...]

It is possible to move your account to a server with different PhP version and the only thing required for you is to submit a support ticket in order for our support team to initiate the transfer of your account. Additionally you should be aware that migrating an accont is related to DNS changes which [...]

SSH is an acronym for a Secure Shell. Bassically this is an Internet protocol for establishing remote access with a secure type of connection. Via the SSH connection you can easily edit the content of your files, move them, create folders, copy files and many more usefull features. SSH key is a key pair which [...]

If you have the SSH access enabled for your account already you should use the following settings for your PuTTy application: Host Name (or IP address): (here you should enter your domain name for example:) domain.com Port: 16969 (This is the default port for logging using SSH for all of the server in our network) [...]

In order to generate the public and private key pair on MacOS you should not donload any piece of software like in Windows. For both of the keys to be genrated you should run your terminal. Right after inserting the command for generating keys which is “ssh-keygen -t dsa” you will be asked for a [...]

In order to generate the public key , private key pair on Linux you should not donload any piece of software like in Windows. For both of the keys to be genrated you should run your command line. Right after inserting the command for generating keys which is “ssh-keygen -t dsa” you will be asked [...]

In order to generate a key on Windows using the PuTTy client first of all you should be aware that there are actually two keys. The first is the private key and the second is the public key. For the generation of these two keys you will have to dowload the PuTTy key generator. You [...]

To have SSH access enabled for your account, simply submit new support ticket via your client area -> Support -> My Tickets. You should set the subject to „SSH Request“ and provide us with a brief, but specific details why you need SSH access for your account.

We provide SSH access to all our clients. You may request SSH access for your account by submitting a ticket to our Technical Support team. To submit a ticket login your client area -> Support -> My Tickets -> Submit a ticket.

Clients websites are loaded from the public_html folder also known as web root. If you have a script installed under a subfolder of your account and you want it to be accessible by typing your domain, you should add the following lines in the .htaccess file located in the public_html folder:   RewriteEngine on RewriteCond [...]

All TMDHosting servers come with enabled mod_gzip. More information about the enabled modules on the server could be found by running a phpinfo() function. To run the phpinfo(), simply create an empty php file in your public_html folder. Call the file i.php and open it with a text editor. Add the following lines:  <? echo [...]

To enable SSH access for your account on the dedicated server, login the WHM with root user. Navigate to „ Manage Shell Access“under the „Account Functions“ category. Find the user or domain for which you want to enable SSH access and set the radio button to „Allow normal shell“   The SSH port which you [...]

To prevent a directory from listing you will need to edit or add .htaccess file in that directory. Open the file with a text editor and add the following line:  Options –Indexes Save the file and the directory should no longer be listed.

You are most welcome to run your own CGI scripts on our servers. To run a CGI script, you should put the script in the cgi-bin folder of your account. Then simply access the script using your web browser.

We can install CVS or SVN only on a dedicated server because it requires dedicated resources and higher user privileges. You can have it on our Dedicated Servers only: http://tmdhosting.com/dedicated-servers.html  

Currently, the following ports are opened by default on all our servers:  21 – This is the default FTP port.  80 – This is the default HTTP port. 110 – This is the default POP3 port.  143 – This is the default IMAP port.  443 – This the default SSL port.  465 – This is [...]

All TMDHosting servers are using CentOS Linux distribution. Based on Red Hat Linux, it provides a number of enhancements to file systems, server security tools and other miscellaneous OS features. Additionally, all our servers are configured with full subscription to the Red Hat Network, which provides security patches and OS updates which are vital for [...]

Yes, you may use SSI on our shared servers. By default the SSI files are associated with .shtml extension.

To block access to a specific folder add a .htaccess file to that specific directory. The .htaccess file should contain the following line:  deny from all If you would like to be the only one who have access to a specific folder you may password protect that folder. This will allow only users who have [...]

To check the Apache Timeout value, on the server you may run a phpinfo() function. To run the phpinfo(), simply create an empty php file in your public_html folder. Call the file i.php and open it with a text editor. Add the following lines:  <? echo phpinfo(); ?> and save the file. Then access the [...]

You may easily check the Apache version on the server where your account resides, by login your cPanel. On the left side statistics menu, look for „MySQL version“. If you want more detailed information about the MySQL configuration you may run a phpinfo() function. To run the phpinfo(), simply create an empty php file in [...]

You may easily check the Apache version on the server where your account resides, by login your cPanel. On the left side statistics menu, look for „Apache version“. If you want more detailed information about the apache configuration you may run a phpinfo() function.To run the phpinfo(), simply create an empty php file in your [...]

All shared hosting servers provided by TMDHosting have been specially optimized for optimal perfomance. Changes to the global server configuration could not be applied as such changes could affect other users hosted on the same server.   If you need custom server configuraiton you may consider upgrading your hosting account to a VPS or Dedicated [...]

All our servers come with preinstalled ImageMagick. If you need the path to the ImageMagick executable on the server, please use:  /usr/bin/convert

You may easily protect your account from TRACE requests by editing the .htaccess file located in the public_html folder of your account. To edit the .htaccess file open it with a text editor and add the following lines:   RewriteEngine On  RewriteCond %{REQUEST_METHOD} ^TRACE  RewriteRule .* – [F]

You may easily check which perl modules are active using the phpinfo() function. To run the phpinfo(), simply create an empty php file in your public_html folder. Call the file i.php and open it with a text editor. Add the following lines:  <? echo phpinfo(); ?> and save the file. Then access the file using [...]

You may easily change the webserver charset by editing your .htaccess file. Simply add the following rule in the .htacess file:  SedDefaultCharset charset You should change „charset“ with the actual charset which you would like to use. For example you may set it like this:  SedDefaultCharset UTF-8 Note that if you set this in your [...]

The paths to the sendmail and curl on our servers are: /usr/bin/curl /usr/sbin/sendmail

Yes, you can. The only condition to use SFTP is to have enabled SSH access to your account. In order to get SSH access to your account you may post new ticket via your Client area -> Support -> My tickets -> Submit ticket. Our support team will provide you with the necessary information on [...]

All our servers come with preinstalled zlib, zip and curl,. More information about them could be found by running the phpinfo() function.

All our servers come with preinstalled IonCube . More information about the IonCube on your server, could be found by running the phpinfo() function.

All our servers come with preinstalled Zend Optimizer. More information about the Zend optimizer on your server, could be found by running the phpinfo() function.

At this point TMDHosting+ do not support MSSQL on our servers. The MSSQL requires Windows based server, while all our servers are linux OS based.

At this point we do not support ASP .NET on our servers. For the normal run of the aASP .NET it requires Windows based server, while all our server are linux OS based.