TMDHosting

Yes, you can restrict the simultaneous connections of you FTP. In order to do so, follow these steps: 1.    Open you FileZilla 2.    Navigate to Edit -> Settings -> Transfer 3.    On the field “Maximum simultaneous transfers” set value to “1” 4.    Click “OK” to save the new settings. We advise you to set these [...]

Usually the migration process is not difficult. In most cases you should follow the step below: 1.    Transfer your files to the new hosting account. 2.    Transfer your database (if your web site uses such) 3.    Reconfiguration of your application to work with your new hosting environment. 4.    Pointing your domain with the name servers. [...]

You may edit your website by downloading the desired file you want to edit on your personal computer. Once the file is downloaded you may use your favorite opensource or commercial software to do so. You can use dreamweaver, it provides you with a lot of tools, syntacs coloring, internal FTP client and database manager.  [...]

The backups created by our “Personal Backup Solution” script are stored in /home/user/backups dierctory. There are stored backups of your files and databases for the last 5 days. Once a new backup is generated, the oldest one shall be removed. In order to restore your web site, first you should visit your cPanel -> File [...]

Unfortunately, we do not provide any FTP statistics under your cPanel for your account.

Unfortunately we do not support File Exchange Protocol (FXP) due to the compatibility reasons. However we advise you to consider for FTP upload/download of your files. In order to access your account via FTP you may review the following tutorial: http://www.tmdhosting.com/kb/ftp/setting-up-ftp-and-managing-them/how-to-use-ftp-client/

Unfortunately , there is no option to change the FTP time out on the shared servers, this option is available only on our VPS and Dedicated servers. Currently the FTP time out on our Shared servers is set for best server performance.

No, we do not set such limits. However on our shared servers, there is a limit of 500 files per folder to be listed. In other words if you have more than 500 files under some directory, you will not be able to view them all via your FTP client. In this case we advise [...]

Yes, you can. The only condition to use SFTP is to have enabled SSH access to your account. In order to get SSH access to your account you may post new ticket via your Client area -> Support -> My tickets -> Submit ticket. Our support team will provide you with the necessary information on [...]

The cPanel does not support creating of symbolic links, Thus if you need to create a symbolic link you have two option: a)    You should have an SSH access to create symlink with the following command: ln -s [PATH_TO_SCRIPT/BINARY_FILE]  [SHORTCUT_NAME] b)    You may post new support ticket via your Client area -> Support -> My [...]

Unfortunately, you can not hide your .htaccess file . This is caused by the FTP technology which does not recognize the .htaccess file as a system file.

Unfortunately, due to the security reasons, the anonymous FTP access is disabled on our shared server. But, you may create separate FTP account with the restricted access to one or more folders, whit or without disk quota. In order to create a separate FTP account you may review the following tutorial.

In most cases your FTP client can not list all you files because the FTP limit for listing files on our shared server is set up to 500 files (note that this limit affects only the listing of your files but there is no limit on how much files you can upload.). However, you may [...]

If you have your files to be accessible via web, you should upload it in your public_html or www folder (www is a symlink to your public_html folder) , we advise you to avoid using spaces, capital letters or special character in file names. This will cause a URL encode of their names and also [...]

Yes you can, In order to use SFTP connection, first you should have enabled SSH. To obtain SSH access you should post new support ticket via your Client area -> Support -> My Tickets -> Submit ticket, and our technical support team will provide you with the additional information regarding your SSH access.

The FTP log is very useful when you want to troubleshot your FTP connectivity or you want to review the commands sent to the FTP server. Below you may preview the log location for most used FTP clients: a)    FileZilla: The log is enabled by default, but if it’s not, you can enable it by [...]

In order to set up your CyberDuck client to access your hosting account with us via FTP, you should follow these steps: 1.    Start your CyberDuck application then click on the “OpenConnection” 2.    Server – in this field you may enter your domain name (if it is not in propagation period)or  the hostname of the [...]

In order to access your hosting account with us, you may download the FileZilla FTP client for your Mac OS which is freeware and easy to use application. Once you have downloaded  and installed it, you may follow these step to access your account: 1.    Open your FileZilla application 2.    In the upper “Quickconnect bar” [...]

Yes, you can access your account via FTP through your web browser. In order to do so, you should enter the following URL address: ftp://YourUsername:YourPassword@YourDomain.com Note that if you have created additional FTP account you should enter the following URL address: ftp://YourUsername%40YourDomain.com:YourPassword@Yourdomain.com You should use %40 instead “@” because if there is another @ you [...]

The FTP service does not support creating of symbolic links, Thus if you need to create a symbolic link you have two options: a)    You should have an SSH access to create symlink with the following command: ln -s [PATH_TO_SCRIPT/BINARY_FILE]  [SHORTCUT_NAME] b)    You may post new support ticket via your Client area -> Support -> [...]

If your domain is not pointed to your hosting account with us, you can access your hosting account via the servers hostname or the servers IP address which you should enter instead of your domain name. In order to view them, you may visit your Client area -> Emails -> Welcome to TMDHosting mail. There [...]

When you create an addon domain, the webroot directory is created for it. Thus you can visit your cPanel -> Addon domains and next to your addon domain name you should be able to view its webroot folder. Then navigate to this folder with your FTP client and upload the desired files there.

Yes, you can. Our servers does not require any special settings for CuteFTP, thus you are welcome to use it. In order to set it up properly, you may follow these steps: 1.    Open your CuteFTP application 2.    In the upper bar you should enter the following details: a)    Host – in this field you [...]

The usage of FTP client depends on which client you prefer to use. Currently we recommend FileZilla , because it is free and very easy to use. In order to access your hosting account with us, you may download the FileZilla FTP client. Once you have downloaded and installed it, you may follow these steps [...]

You can add more FTP accounts via your cPanel -> FTP accounts. You should enter the following information in the fields on the opened page: a)    “Login” – here you should enter the desired username, after the creation, the username which you should use must be username@domain.com b)    “Password” – Here you should enter that [...]

You may change the files and folders permissions with your FTP client. All popular FTP clients have this option, usually found in the pop-up menu opened with your right mouse button when you are marked the file/folder. For an example in the FileZilla this option is called “File permission” also you may meet it as “File [...]

You may change your FTP password by visiting your Client area ->  Services -> click on the “View/Edit” button next to your hosting package.  There you will be able to change your cPanel/FTP login details. Note that if you have created additional FTP accounts, you can change their passwords by visiting your cPanel -> FTP [...]

Some local ISPs are blocking the default TCP port for FTP connection – 21, which may cause connection issues. Below you may view how to check if that port is blocked in 3 operating systems: a)    Windows: In order to check if port 21 is blocked, click on the “Start Menu” -    In the search [...]

The most common reason to get “Impossible to connect to the server” error is when the home folder for the created FTP account is missing. Thus, the easiest way to solve the issue is to create new folder. In order to create new folder corresponding to the mentioned FTP account, you should visit your cPanel [...]

Usually the “Internal Server Error” appears from incorrect file permissions or incorrect .htaccess lines. Thus, in order to check the issue, log in your cPanel and check the “Error log”, usually there you will be able to view the file (if the error is caused by the file permissions)  on which you should change its [...]

If you experience issues with the download/upload speed, this is probably caused by internet connectivity issues between you and our datacenters. However we may recommend you few things: a)    To allow some time, then you may try to upload/download your files if the issue is caused from the traffic peak between you and our datacenters. [...]

If you experience issues with the download/upload speed, this is probably caused by internet connectivity issues between you and our datacenters. However we may recommend you a few things: a)    To allow some time, then you may try to upload/download your files if the issue is caused from the traffic peak between you and our [...]

If you  are trying to access your hosting account through FTP client and receive “Incorrect login details”, first we suggest you to change your cPanel login details which are used to login with your FTP client. In order to change your cPanel/FTP login details, you should visit your Client area ->  Services -> click on [...]

Usually the TCP port for the FTP connection is 21. However, if you are not able to connect through FTP to your account with us, you should set your FTP client to “Passive mode” for that connection. If you are still unable to connect, check or disable your local FireWall or contact your local ISP. [...]

In order to review whether your FTP service is in healthy state, you may do so by visiting your Client area. On the home page of your Client area your will review on the right side “Account monitoring” block, there you will be able to review your FTP service whether is up and running as [...]

In order to set up your FTP client properly, first you need the correct FTP details, which you may view in your Welcome mail by visiting your Client area -> Emails -> Welcome to TMDHosting. Then you may visit the following URL address on which we have video tutorials of how to set up several [...]

In order to create FTP downloads, first you need to create a directory in which your files will be uploaded.  To do that, you only need to create  new FTP account. During the creation, you will be able to create the appropriate directory for your files. How to create FTP account you can check by [...]

The FTP log is very useful when you want to troubleshot your FTP connectivity or you want to review the commands sent to the FTP server. Below you may preview the log location for most used FTP clients: a)    FileZilla: The log is enabled by default, but if it’s not, you can enable it by [...]

Usually, you web site files should be uploaded in your public_html  or www folder if you have only your main or parked domain. If you have subdomains, addon domains or subfolders, you may view their paths by visiting your cPanel  Addon domains – (additionaldomain.com) – next to your addon domain, you will view the exact [...]

In order to review your login credentials and server address to be able to access your hosting account through FTP, you should visit your Client area -> Emails -> Welcome to TMDHosting mail. The lines which you are interested are:  Server IP: FTP/cPanel Username FTP/cPanel Password FTP port: 21 These details are enough to configure [...]

There are many FTP clients which you may use, but most commonly used is FileZilla, which is freeware and easy to use client. You may download it via the following URL address: http://filezilla.sourceforge.net Also if you prefer you may search for more appropriate FTP Client such as : CuteFTP, FlashFXP32, LeapFTP, SmartFTP, Voyager, WinSCP, WS_FTP

The FTP (File Transfer Protocol) is one of the most used ways to upload your web sites, media, images etc. to your hosting account or web server. Also, with modern FTP clients you have the opportunity to change the permissions of your files. In order to access your hosting account through FTP, first you should [...]