TMDHosting

You will be able all links (both internal and external) within your website pages using tools like:   http://www.linkvendor.com/seo-tools/outbound-links.html   You can also check that under Linux environment using the command:   lynx –dump yourwebsite.com

You can enable and configure SpamAssassin via your cPanel > Spam Assassin.   You can find our detailed tutorial here:   http://www.tmdhosting.com/tutorials/cpanel/activate-spam-assasign.html

DomainKeys is an e-mail authentication system that allows for incoming mail to be checked against the server it was sent from to verify that the mail has not been modified. This ensures that messages are actually coming from the listed sender and allows abusive messages to be tracked with more ease. The great benefit of [...]

You should first check the MX records to which you should point your domain. You can check them from Windows Live Admin Center in the Mail section.   The MX record is listed under MX Record Configuration and should be similar to the one below: MX server: 442368421.pamx1.hotmail.com You can check how to change MX records from [...]

The Spam box would be available only if it has been previously enabled in SpamAssassin. It will be found as a subfolder in each email account’s Inbox folder.

Yes it possible to forward Emails to Email  accounts with Google or Hotmail for example. You can check how to do it from here: http://www.tmdhosting.com/kb/cpanel/emails-and-cpanel/using-email-forwarders/

We do not recommend using any other software besides phplist for creating mail lists.

If you would like to create mailing lists we recommend to use phplsit. You can check our phplists knowledge base from here: http://www.tmdhosting.com/kb/category/applications/phplist/

Forwarders allow you to send a copy of all mail from one email address to another. For example, if you have two different email accounts, test@example.com and test2@example.com, you could forward test@example.com to test2@example.com so that you do not need to check both accounts. Note that the forwarded mail will still be delivered to the [...]

You can easily increase the Emails quota for some Email  account from your cPanel -> Email Accounts. You can see the “Change Quota” button after each Email account.

You should be able to create Email account from your cPanel -> Email accounts without any issues. Still if you receive some error when you try to create Email account it most probably is caused from incorrect permissions on the mail folder. You can simply submit a new ticket from your Client Area and our [...]

You can change your addon domain at any time or you can add new addon domain (if you have addon slot available). Note the DNS of the new addon domain that you are planning to add should be pointed to the server on which your account is hosted on. You can check that from the [...]

That really depends on what exactly you would like to achieve with the new domain that you would like to add. You can add more domains as Addon or Parked domains. You can check what exactly is the difference between them from here: http://www.tmdhosting.com/kb/cpanel/comparing-addon-and-parked-domains/

There is no limit of the file size upload via the File Manager feature of your cPane.

The DDOS protection is a feature which we provide by default with all of the packages we are offering. This type of protection prevents your web-site/application from being target to large number of simultaneously communication requests to the resources of the application. One of the main features that we provide for preventing DDOS attacks targeted [...]

A hotlink protection is an option that prevents other web-sites to directly linking content to file types specified additionally  in the option’s configuration via cPanel -> Hotlink Protection. When the hotlink protection interface is displayed there can be seen a few settings that you should make in order to activate this option. The first setting [...]

First of all as we all know our servers are using the latest version of Cent OS which is Linux based operating system. As can be red in many documentations about both of the control panels, the better one for linux based operating systems is the cPanel control panel. It provides remarkable speed and very [...]

Our shared hosting environment uses a large amount of security tools which are preventing your account from compromising to hackers or abusive users. However in order to provide more security for your web-site you can consider the following options which will prevent most of the cases in which your account is compromised. -> When you [...]

An i-node is a record which relies on the hard drive of the server on which your account is hosted. Every i-node(record) contains information for one file or folder. This information includes the physical location of this file or folder and many more characteristics such as its size, access permissions and the type of the [...]

The awstats feature will provide you with visual statistics about the visitors of your web-site. This feature is located in your cPanel under the Awstats link. When you access it you will have the option to select for which domain associated with your account you want to browse statistics. By simply clicking on the little [...]

This error massage can be received only if you are using our resellers/VPS/Cloud/Dedicated server services. It is given if you are loged into a user account with the root user or a reseller user. In order to avoid it you should relog and login into the cPanel feature with the correct login credentials which belongs [...]

The HTTP error codes can be displayed for every http request made to the server depending on the error occurred. – 400 Bad Request – This error code can be received due the  bad structured http request to the server. Or in other words the web server to which you are sending this request cannot [...]

In order to create a  PhP redirect you should insert into the code of the .php file (somefile.php) from which you want the user to be redirected the following line: <?php header(‘Location: http://domain.com/folder/file.php’); ?> In this structure there are few things to be exlained. First of all the “header” is a base function in the [...]

No they are not due the fact that when you sign up with us your public_html folder is created with 750 permissions. These permissions allow all actions on the files for the user and only reading and executing permissions on the group which in most cases is the nobody group. For the other type of [...]

Yes, users are allowed to set permissions on the files and folders associated with their accounts. Generally there are two ways of performing a permission change. The first one is directly via the cPanel. When logged in the cPanel you should head to the File manager. Next you will have to navigate to the file/folder [...]

The default page for newly created accounts is displayed when there is nothing inserted as content in the filesystem. The location of this file is at the cPanel feature provided with all of the packages we offer. When the cPanel -> File Manager is accessed for the domain on which the default TMDHosting page  is [...]

In order to recreate your account you should simply submit a ticket to our suport department and request that service from our experienced and professional support team. Before you make that decision please make sure you have backed up all of the data you need due the fact that account recreation means that all of [...]

Usually this issue is caused by a temporary issue with the cPanel service. In order to be shown again you can simply go at the bottom of the panel and search for the tiny link called hide icons/show icons. By simply pressing it you will hide the icons if they are shown and then by [...]

The path to the curl binary is: /usr/bin/curl

A password protected directory usually asks one time for password. Most of the time the password protected directory is a subdirectory of the main public_html directory (public_html/subdir/subdir2/etc..). When the password protected directory is a subdirectory and there is some rewrite rules in it the server gets confused with all of these redirections and asks twice [...]

Your cPanel can easily be accessed through your Client Area->Services. Simply click on the cPanel button next to the domain you would like to access and a new window or tab should pop up in which you should automatically be logged in cPanel.

Only one log in account with access to your cPanel can exist at any given time, due to security reasons. We strongly advise against providing your cPanel log in credentials to third parties such as developers having to work on your website. Should you need to provide access to a developer for example, simply create [...]

If you are on a shared hosting package, this means that the Backup service will not be available from your cPanel account. This is because we cannot monitor closely all the different customers on the server and if someone has a large account and tries to generate a full backup, this will result in a [...]

If you have set up a redirect, but it fails to execute, you can try one of the two solutions below: 1.    Locate the redirect in the .htaccess file in the directory it is set for and move it to the top of the .htaccess file 2.    Rename your .htaccess file to htaccess and set [...]

There are several reasons why a cron job might not be working: 1.    The cron is using a faulty command line. 2.    The cron is trying to execute a file that does not exist 3.    The cron is being executed successfully, but is not sending reports either because no valid e-mail address was provided or [...]

A hidden files is one, which name starts with . (dot), such as your .htaccess file. Hidden files can be easily edited through your cPanel->Files->File Manager. In order to see hidden files, simply check the “Show Hidden Files (dotfiles)” in the window that pops-up after you have clicked on File Manager. If the window does [...]

New MIME types can be added from your cPanel->Advanced->MIME Types You can also review a list of all the MIME types already present on your account on that page.

You can review the access logs of your website through your cPanel->Logs->Raw Access Logs. The Raw Access Logs allow you to download simple text files, that contain information, about the content that was accessed by visitors on your website. You can also configure said logs to be saved automatically in your home directory at the [...]

In order to reinstall a script, you will first have to delete it. Simply delete the directory in which the script was installed, if it was in a sub-directory. If the script was installed directly to your public_html, delete only the files associated with the script. Next, go to your cPanel->Databases->MySQL Databases and delete the [...]

Redirecting a non-www URL to a www one can easily be achieved by setting up a redirect through your cPanel->Domains->Redirects. Simply choose the domain, that is do be redirected and enter the same domain as the target address, but with a www prefix. Choose the “Do Not Redirect www.” radio button and save your redirect. [...]

Redirecting a www URL to a non-www one can easily be achieved by setting up a redirect through your cPanel->Domains->Redirects. Simply choose the domain, that is do be redirected and enter the same domain as the target address, but without a www prefix. Choose the “Only redirect with www.” radio button and save your redirect. [...]

cPanel passwords for accounts created on your CloudServer/VPS can be changed from your WHM->Account Functions->Password Modification Select the desired domain or username from the list and enter the new password in the appropriate fields. We strongly suggest using the Password Generator feature as it will create a really strong and secure new password for your [...]

In order to successfully transfer a website from one hosting account (or provider) to another you will need to:   Transfer your website’s files – they can be copied to the new account by using an FTP client. The files should be uploaded to the web root directory of the account so that the website [...]

In order to password protect a particular file, you will need to create the following files in your hosting account: .htpasswd – preferrebly in your /home/user/ directory, as to not be accessible by browsers, which would be a security issue. The file should contain the username and password that you would like to use to [...]

cPanel passwords for accounts created on your CloudServer/VPS can be changed from your WHM->Account Functions->Password Modification Select the desired domain or username from the list and enter the new password in the appropriate fields. We strongly suggest using the Password Generator feature as it will create a really strong and secure new password for your [...]

Your cPanel language can be changed from your cPanel->Preferences->Change Language Simply select the new language from the drop-down menu and click on the Change button. Alternatively, you can create a .lang file in the home directory of your account (/home/username), containing the name of the language you would like to use, such as english, french-utf8, [...]

Your cPanel password can be changed from your Client Area->Services->View/Edit next to the domain for which you would like to change your password->Login Details. Please be advised, that this will also change the access password for your default FTP account, that uses your cPanel username.

Custom error pages can be created from your cPanel->Advanced->Error Pages. Click on the page you would like to edit and enter the new content, which can either be plain text or HTML code. Once you are satisfied with the new page, click on the Save button below the editing field. To enable the usage of [...]

Cron Jobs can be created from your cPanel->Advanced->Cron Jobs You will be able to select predefined settings for the running time of the Cron Jobs or tweak it to better suit your needs. In the Comand line, simply enter the command that is to be run by the cron job and then click on the [...]

New sub-domains can be created from your cPanel->Domains->Subdomains. Simply choose the name of the sub-domain, the domain that it should be created under and the root directory of that sub-domain. Once the sub-domain has been created, you will be able to choose it as an installation domain from the drop down menu in the Installation [...]

The primary domain name cannot be changed manually. As such, simply submit a Technical Support ticket from your Client Area->Support->My Tickets->Submit Ticket We will gladly provide you with the appropriate steps to prepare your domain for the change and perform the change itself.

You can set an e-mail, to which all cron job output will be sent from your cPanel->Advanced->Cron Jobs. Simply enter a valid e-mail address in the E-Mail address field and click on the Update Email button. Please be advised, that all cron job output will be sent to that address, which means that the address [...]

Your cPanel theme can easily be changed from cPanel->Preferences->Change Style. On the Change Style page, simply click on the “Swith Style to” button under the theme you would like to use. You can find more detailed information by clicking on the Video Tutorial button on the Change Style page

Mod-Rewrite can be enabled by adding the following line: RewriteEngine On to the .htaccess file in the directory for which you would like to enable mod rewrite. An .htaccess file is created by default by most applications, and contains their rewrite rules. If one is not already present however, simply create it. All rewrite rules [...]

You can create a sub-directory from your cPanel->Files->File Manager. Once you have opened the File Manager, simply navigate to the place where you would like to create the sub-directory and click on the “New Folder” icon at the top of the file manager. Enter the name of the new directory in the window that pops [...]

Redirecting a domain to a particular sub-directory is the same as setting up a regular redirect from your cPanel->Domains->Redirects. Simply choose the domain you would like to redirect and enter the address, along with the sub-directory as the target of the redirect. Thus if you would like to redirect a certain domain to example.com/test, simply [...]

A directory can be protected with a password from your cPanel->Security->Password Protect Directories. Once the page is opened, you should see a list of the directories on your hosting account. You can open a directory in order to view its contents by clicking on the folder icon next to its name. Once you have browsed [...]

Disc Space, CPU and Memory usage can easily be reviewed from the Stats column on the left side of your main cPanel page. A more detailed review of your resource usage is available in your cPanel->Logs->Resource Usage

Bandwidth usage can easily be checked from the Stats column on the left side of your main cPanel page, under “Monthly Bandwidth Transfer”, showing the used bandwidth, against the total monthly quota. You can also review more detailed information, regarding your Bandwidth usage from your cPanel->Logs->Bandwidth. More detailed information can be found in cPanel -> [...]

Should you need to redirect a particular address, you can do so through your cPanel->Domains->Redirects. Once there, you can select between two types of redirects – Permanent and Temporary. The two types of redirects offer virtually the same functionality; the only difference is that the permanent redirect (301) will be cached by a browser, so [...]

The RAW access logs are feature of the cPanel. In other words in order to be reviewed these logs require you to be logged into your cPanel feature provided with all of the packages we are offering. Right after you are on the home page of the cPanel you should search for an icon called [...]

The anonymous FTP access can be enabled vie the cPanel feature provided with all packages that we are offering. First of all you should be logged into his/her cPanel feature. Next you should search for an icon called Anonymous FTP and by simply clicking on that icon you will be redirected to a page where [...]

In order to change the password for certain user associated with some database there are few things that should be done. First of all if you want to change the password for certain user you should log in into your cPanel feature provided with all packages that we are offering. Next an icon called MySQL [...]

There are no passwords for the mysql databases and by that question your probably mean the password for the user associated with certain database. The password for the user can be changed via cPanel -> Mysql databases. At the bottom of the page there is a table which is displaying the usernames associated with certain [...]

The phpMyAdmin feature can be accessed directly via the following URL structure: http://www.domain.com:2082/3rdparty/phpMyAdmin/index.php By simply changing the domain.com with your domain name and entering this URL into your browser you  will be able to login directly to the phpMyAdmin service using your cPanel login credentials.

The path to the mysql binary executable file on all of the servers associated with our company is as it follows: /usr/bin/mysql

There are no settings which allows you to change the timezone of the mysql database. However, you can manipulate the results of some statements in the SQL console. The normal comand which will return the MySQL database current date and time is NOW(). SELECT NOW(); This statement will return the current date and time: 2011-12-29 [...]

The most easiest way to export large databases via PhPmyAdmin is maybe the all known practice of separating the database tables into several separated queries. When the export process is needed you should determinate the size of the database using the cPanel → Mysql databases feature where you will be able to see the size [...]

In order to change a table engine you should be loged into your cpanel. Next the icon for the PhPmyAdmin applciation should be selected. Right after you are redirected to the PhPmyAdmin applciation page you should select the database. When the tables contained into the databse are shown youshould select one of them and after [...]

In order to rapair a broken database you have many option many of which are custom depending on the certain issue that is detecting with the databse. Other option might be the feature provided by the cPanel. The feature is called Repair DB. In order to reach it you should be loged into your cPanel. [...]

Such changes are impossible to be done via phpMyAdmin or any oher feature that we provide for you. In order to change the collation for all of the tables in certain database yoou shoould create a custom script and execute it on the server. The script should have the following code: <?php $database_name=’dbname’; $database_username=’dbusername’; $database_password=’dbpassword’; [...]

In order to optimize a database via PhPmyAdmin can can simply login into your cPanel, click on the PhPmyAdmin icon, then select the database you want to optimize. When you are able to see all of the tables within the selected database, at the bottom of the page there is a dropdown menu located which [...]

The information_shema is a system database for the certain user. This database is located into the PhPmyAdmin application and can be accessed via the application itself. This database holds the information abot every single database created for every account that the you own. In this database can be found also the privileges given to the [...]

When you receive such error is your web-site that massage does not mean literally that the mysql service is down or there is something wrong with it. This massage is received usually due the improper comunication of the application with the server environment. In other words when the application is making a large query to [...]

There is no option provided for this action. In order to change the database name you have only one option. First of all you should be loged into you cpanel provided with all ot the packages we are offering. Next you should search for the PhPmyAdmin icon which will lead you to an interface for [...]

In order to empty a database  you should login into  you cPanel. Right after that you should search for an icon called PhPmyAdmin. By pressing on this icon you will be redirected to interface which are giving the options to edit/drop databases. First of all a database should be selected from the menu in the [...]

There is no way a database to be created by you via the PhPmyAdmin software due the fact that you have no privileges to directly create a database. The only way which is provided to you is via the cPanel feature -> MySQL databases Wizard.

When an aplicaton is installed via the Sotacolous web-installer provided with all of the packages we offer and installation email is sent to the email with which the user  have signed up for our hosting services. This email i set by default in the Softacolous web-installer and can be changed via cPanel -> Softacolous-> Email [...]

The most easiest way to create a database is from the cPanel feature provided by all of the packages we are offering. After you are logged into your cPanel feature there should be an icon called Mysql Database Wizard. This wizard will guide you in the successfull database/user/privileges creation. Other way for simply genearting a [...]

A you may change the collaton of certain mysql database via his/her cPanel -> PhPmyAdmin-> select the database for which you would like to change the collation -> Operations -> Collation interface. When you are logged into your cpanel there is an icon called PhPmyAdmin. By pressing on this icon you will be redirected to [...]

Depending of the application the setting for the database connection are different. But in most casses there is the pattern that is repeating in every single application. The database host is a varriable which is presenting the physical location of the database. In case the database is located on the server on which the application [...]

There are several reasons for this issue. First of all when you receive that massage you should check the settings the are used in the configuration file of the application which is executed. Usually these files are located in the main public_html directory or in subdirectories such as inc/, includes/, settings/ etc. The files usually [...]

The remote connection to the database is made usually by mysql clients or other web-sites from  remote locations different than the server on which the mysql service is located. Basically the method of connecting is as it follows: 1. Theres should be certain settings added to the configuration of the applciation which  should be connected [...]

The reason for that massage is that th user or the password you is using are incorrect. In order to handle with this issue you should simply recheck the credentials he/she is using. Other possible reason for that issue is that you have no privileges for creating the database  database_name. In order to handle the [...]

The reason for this issue lies in the settings of the environment configured by the administrators. In order to import a large database without facing the timing out issue you have many options. Here are some of them. 1. You can use a remote connection using some MySQL managing software which will import the databases [...]

Usually we suport PostgreSQL databases but not on all of our servers. By default this feature is disabled and if you require the PostgreSQL databases you should inform us when you purchase your hosting account

The last dot in the MX record usually defines the end of the MX record value. You should be aware that the cPanel feature add this point automatically after the record is submited for your  convenience. In other words when adding a MX record  you should add the record without the last point. Example: ASPMX.L.GOOGLE.COM [...]

In order to create a folders on the server using the Outlook email client you should configure your client to use IMAP protocol for the incoming mail. Next when you set up your account you should click on the File menu located at the top menu bar. Then you should select the New option and [...]

In order to create folders on the server for your email box via the Thunderbird client you should create your account in thunderbird, setting the protocol for incomming mail to IMAP. After the thunderbird client create the mailbox and you see his/her massages the settings are correct and you can proceed with the folder creation. [...]

You can create email accounts for your addon domains using your cPanel > Email accounts. You can choose the domain the email account will be created for via the drop down menu next to the “Email” field. You can find our tutorial on how to setup your email accounts here.

You can change the MX records for any of your domains using your cPanel > MX Entry. You can follow our detailed tutorial here.

You can access your webmail (if your domain is pointed to our server and configured to use our mailservice) by accessing: Yourdomain.com/webmail Yourdomain.com:2095 Where yourdomain.com should be replaced by the domain you are hosting with us. You can also access your webmail easily via your cPanel > Email accounts > Select the account in question [...]

You can change the quota for an email account using your cPanel > Email accounts. You will see full list of the currently existing accounts. Select the account you need to modify and use Change Quota option to change the account settings.

You can find which is the web-root directory for your addon domains via your cPanel > Addon domains. You will be able to find a list of all your addon domains including the Home/Root directories they are using.

You can easily do that using Redirects via your cPanel or simply add the needed rules a.htaccess . To be able to use the cPanel function successfully you will have to park your old domain over your new one. You can check our tutorial on how to park domains via your cPanel here. To find [...]

The reason is that an addon domain is actually parked over a subdomain created for your primary domain.

Unfortunately Parked domains cannot be pointed to a different directory from the web-root of your primary domain (public_html/www).

You should make sure that the domain is not already added as parked or addon domain If the issue still persist, please open a ticket and your technical support team shall resolve the issue. You can open ticket via your client area > Support > My Tickets > Submit a ticket

If such a case occurs you can always open a new ticket with a description of the issue with our Support team who will be more than glad to assist you. You can open a new ticket via your client area > Support > My Tickets > Submit a ticket.

You can create new email accounts for your addon domains just as easy as for your primary domain – via your cPanel > Email accounts. You can choose the domain the email account will be created for via the drop down menu next to the “Email” field. You can find our tutorial on how to [...]