TMDHosting

TMDhosting offers you a couple of ways to pay for your purchases. The quickest and most preferred way is to pay by a credit card. Payment will be processed safely by one of our authorized payment vendors. We work with some of the best payment vendors which are authorized to process payments worldwide and, of [...]

When you see this message on your website, this means that TMDhosting has suspended it. The reasons that may have led to this are: 1) Your hosting account has expired and you need to renew it. This can be done very easily through your Customer Area, My Invoices Section. Once you do that, your website [...]

A hosting account service which has not been renewed on its due date gets suspended. This way when you enter your website, you see the message: This Account has been Suspended. You can renew the service within seven calendar days after the suspension and your website will be immediately online. You can easily renew your [...]

After requesting a service cancellation, your request goes to our Billing department. They review the reason for your decision and reply back providing a solution for the issues that you might have been experiencing while using our services. If you still do not want to use the service, the account is immediately suspended and an [...]

No matter when you renew your hosting account – on a due date or before due date, after renewing the hosting account subscription will be extended for as long as you have renewed the service for. In the Client area of your account -> My Services section you can check the expiration dates of your [...]

You can update your credit card information through the Client area of your account –> mouse over “My Account” ->  click on “My Details” -> from the black menu above choose “Change Credit card details”

You can easily renew your hosting account through the Client area of your account –> mouse over “My Billing” -> click on  “My Invoices” section. Two weeks before your account is due to expire we generate a renewal invoice for your account. In case you can’t find the renewal invoice in your client area or [...]

You will be notified via an e-mail about the renewal date for the hosting account services. Such a renewal reminder is sent four (4) days before the service expiration to the e-mail address associated with your account at TMDhosting. Moreover, you can also check your account’s expiration date in your Client area — > mouse [...]

You can contact our Billing department through the Client area of your account using the ticketing system. In order to write to the Billing team, you need to: 1) Log into the Client area for your account – you can use this direct url: https://www.tmdhosting.com/billing2/ 2) Proceed to “Get Support” section 3) Click on “Submit [...]

For each payment you make we send you an invoice as a Credit card confirmation e-mail to the contact e-mail address for your account with us. You can find payment information for all the services you use with us in the Client area of your account –> My Billing -> My Invoices Section.

If during registration you used your credit card to pay for our services but now you wish to have your PayPal account charged, that can be changed anytime upon request. You need to contact our Billing department and inform them about the payment method change. Please check this article to see how you can contact [...]

TMDHosting renews your domain name for free only if it was registered upon sign up and is the primary domain for your active account. It should be also registered with the “Free Domain Forever” promotion. Otherwise, renewal taxes for the Domain Name may occur.

For each payment you make when using our services we send you an invoice as a Credit card confirmation e-mail to the contact e-mail address for your account with us. Information for all the payments you make is also provided in the client area of your account –> mouse over “My Billing” ->  My Invoices [...]

If you are not satisfied with our services, you can cancel your account through your Client Area. Prior to that, we will be happy if you contact us via a support ticket or email sharing your cancellation reasons. If you have experienced any problems, we will try everything to help you out, thus you can [...]

As we generate a renewal invoice for your account 2 weeks before expiration date, you can renew the service earlier than the final due date for renewal. In order to renew the service, you need to login to the Client area of your account — > My Invoices Section. Note that no matter when you [...]