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Osticket Hosting

🚀 Launch your Osticket website today!

Start as low as $2.99

💪🏻 One click Osticket installer

🧩 Free Osticket plugins installation

🚛 Free Osticket transfer and config

💫 Automated Osticket updates

Starter
Affordable cPanel Linux hosting, ideal for beginners.
$10.71/mo
Paid Annually. Save 10%
$11.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
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30 day money back guarantee
Plan includes:
1 Website
50GB SSD Space
Standard Performance
Free SSL Certificates
No Backups
Essentials
Free Website Transfer
LiteSpeed Web Server
Unlimited Email Accounts
24/7/365 Premium Support
99.9% Uptime Guarantee
Free cPanel
Package details
SpamExperts Mail Filter
Multiple Server Locations
Unlimited Sub & Parked Domains
5 MySQL Databases
Premium Caching
CloudLinux Powered Servers
Softaculous Autoinstaller
Free CloudFlare CDN
No Contract
Security Solutions
Hardware Redundancy
Power Redundancy
In-house Server Monitoring
Reinforced DDoS Protection
Proactive Updates and Patches
Imunify 360 Server Security
Web Firewall
Support Center
24/7/365 Premium Support
15 Minutes Response Time
Free Script Installations
Free Module Installations
Free Template Installations
Text & Video Tutorials
Development Resources
Latest PHP 8
Legacy Versions PHP 5, PHP 7
SSH and SFTP Access
MySQL 8
MariaDB 10.6
phpMyAdmin
Unlimited FTP Accounts
HTTP/2 enabled servers
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Business
Robust cloud hosting, perfect for growing businesses.
$14.31/mo
Paid Annually. Save 10%
$15.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
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30 day money back guarantee
Plan includes:
Unlimited Websites
100GB SSD Space
Performance x2
Free SSL Certificates
30 Backup Copies
Essentials
Free Website Transfer
LiteSpeed Web Server
Unlimited Email Accounts
24/7/365 Premium Support
99.9% Uptime Guarantee
Free cPanel
Package details
SpamExperts Mail Filter
Multiple Server Locations
Unlimited Sub & Parked Domains
Unlimited MySQL Databases
Premium Caching
CloudLinux Powered Servers
Softaculous Autoinstaller
Free CloudFlare CDN
No Contract
Security Solutions
Hardware Redundancy
Power Redundancy
In-house Server Monitoring
Reinforced DDoS Protection
Proactive Updates and Patches
Imunify 360 Server Security
Web Firewall
Support Center
24/7/365 Premium Support
15 Minutes Response Time
Free Script Installations
Free Module Installations
Free Template Installations
Text & Video Tutorials
Development Resources
Latest PHP 8
Legacy Versions PHP 5, PHP 7
SSH and SFTP Access
MySQL 8
MariaDB 10.6
phpMyAdmin
Unlimited FTP Accounts
HTTP/2 enabled servers
Enterprise
Comprehensive hosting, designed for bigger projects.
$21.51/mo
Paid Annually. Save 10%
$23.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
Get started arrow right dark arrow right light
30 day money back guarantee
Plan includes:
Unlimited Websites
Unlimited SSD Space
Performance x4
Free SSL Certificates
30 Backup Copies
Essentials
Free Website Transfer
LiteSpeed Web Server
Unlimited Email Accounts
24/7/365 Premium Support
99.9% Uptime Guarantee
Free cPanel
Package details
SpamExperts Mail Filter
Multiple Server Locations
Unlimited Sub & Parked Domains
Unlimited MySQL Databases
Premium Caching
CloudLinux Powered Servers
Softaculous Autoinstaller
Free CloudFlare CDN
No Contract
Security Solutions
Hardware Redundancy
Power Redundancy
In-house Server Monitoring
Reinforced DDoS Protection
Proactive Updates and Patches
Imunify 360 Server Security
Web Firewall
Support Center
24/7/365 Premium Support
15 Minutes Response Time
Free Script Installations
Free Module Installations
Free Template Installations
Text & Video Tutorials
Development Resources
Latest PHP 8
Legacy Versions PHP 5, PHP 7
SSH and SFTP Access
MySQL 8
MariaDB 10.6
phpMyAdmin
Unlimited FTP Accounts
HTTP/2 enabled servers
Locations
Prices for
$11.90/mo
Paid Monthly.
No Setup Fee, Fully Managed
$10.71/mo
Paid Annually. Save 10%
$11.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
$10.12/mo
Paid Biennially. Save 15%
$11.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
$9.52/mo
Paid Triennially. Save 20%!
$11.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
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Locations
Prices for
$15.90/mo
Paid Monthly.
No Setup Fee, Fully Managed
$14.31/mo
Paid Annually. Save 10%
$15.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
$13.52/mo
Paid Biennially. Save 15%
$15.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
$12.72/mo
Paid Triennially. Save 20%!
$15.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
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Locations
Prices for
$23.90/mo
Paid Monthly.
No Setup Fee, Fully Managed
$21.51/mo
Paid Annually. Save 10%
$23.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
$20.32/mo
Paid Biennially. Save 15%
$23.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
$19.12/mo
Paid Triennially. Save 20%!
$23.90/mo
Free Domain, Free Domain Transfer, No Setup Fee, Fully Managed
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What is Osticket?
icon
Version:
1.18.2
osTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.
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Features

Web-based Platform : osTicket is a web-based multi-user customer support platform. No local installation required. Access it anytime - from anywhere.

Customer Portal : All support requests and responses are archived online. User can login using email and ticket ID. No user account or registration required to submit a ticket.

Autoresponder : Configurable automatic reply sent out when a new ticket is opened or a message is received.

Email Integration : Tickets can be created via email, online forms or phone (created by staff). Flexible configuration and mapping.

Role-based Access : Control staff's access level based on assigned groups, departments and teams.

Collision Avoidance : Ticket locking mechanism to allow staff to lock tickets during response and avoid conflicting responses.

Ticket Assignment : Assign tickets to a staff or a teams. Assignment notes are logged as internal notes.

Ticket Transfer : Transfer tickets between departments to make sure it's being handled by the correct staff.

Due Dates : Set due dates on individual tickets and overwrite default grace period. Get overdue alerts and notices on missed due dates.

Alerts & Notices : Staff and clients are kept up to date with email alerts. Configurable and flexible settings.

Dashboard & Reports : Get system overview and basic historical statistics on tickets count and status per department, staff and help topics.

Canned Responses : Predefined responses for frequently asked questions. Ticket variables supported for personalized responses.

Internal Notes : Add internal notes to tickets for staff. Activity logs let you see events or what actions have been taken, when, and by whom.

Attachment Support : Allow web or emailed attachments. Configurable file type whitelisting to enhance security.

Email Templates : Manage and configure email templates used for auto-reply, alerts, notices and responses. Ticket variables supported for personalized messages.

Ticket Filters : Apply conditional rules to route incoming tickets to the right departments or staff members, and action triggers.

Service Level Agreements : SLA support allow you to track tickets and due dates without the hassle. Get overdue alerts and notices on missed due dates, and priority escalation.

Specially tailored environment for more
speed, power and security

⚡️ Super fast

  • Powered by LiteSpeed web server
  • All-SSD RAID-10 hosting storage
  • Latest LiteSpeed cache integration
  • Memcache and PHP OPCache available

🔒Reliable & secure

  • CloudLinux based environment
  • Imunify360 security tools available
  • N+1 Redundancy on all components
  • Daily security audits by humans

💰 Feature-rich tech stack

  • cPanel control panel
  • Softaculous Autoinstaller
  • Multiple PHP versions
  • Latest MariaDB & MySQL versions

🤑 All the tools

  • 2GB SpamExperts mailboxes
  • CloudFlare integration in cPanel
  • Memcache management in cPanel
  • Simple backup restoration tools
All plans also include

Manual Transfer

Our experienced and trained specialists will manually transfer your website to ensure a seamless transition. We will also configure your website properly to ensure maximum performance and reliability.

Available 24/7/365

Our support team is available 24/7 via ticketing, chat, and Slack to quickly address your concerns. We guarantee a response in less than 15 minutes to ensure your issues are resolved promptly.

Team of Professionals

TMDHosting's Technical Support Team is available 24/7/365 and consists of seasoned professionals with 15+ years of experience. They are experts with open source applications and always willing to help you with any issue.

Troubleshooting

At TMDHosting, our support team excels in troubleshooting uncommon issues. We're committed to providing exceptional support that goes above and beyond for our customers.

We've got your new or existing
website needs covered!

New Website

  • Immediate Activation
  • Free installation by a specialist
  • FREE Domain Registration
  • Step by step tutorials
  • 24 / 7 / 365 Premium Support
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Existing Website

  • Free transfer by a specialist
  • Zero downtime
  • Free databases transfer
  • Unused months compensation
  • 24 / 7 / 365 Premium Support
Transfer Now

Our facilities span across four continents to ensure low latency for your website or business app

+Chicago, IL
Best For
North America
South America
Canada
Speed Test IP
216.104.36.130
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+London, UK
Best For
United Kingdom
Speed Test IP
176.58.107.39
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+Amsterdam, NL
Best For
European Union
Africa
Middle East
Speed Test IP
198.20.98.2
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+Tokio, JP
Best For
Asia
South Pacific
Speed Test IP
108.61.201.151
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+Singapore, SG
Best For
India
South Pacific
Speed Test IP
103.254.153.18
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+Sydney, AU
Best For
Australia
New Zeland
South Pacific
Speed Test IP
108.61.212.117
Get Started
Singapore, SG Chicago, IL London, UK Amsterdam, NL Sydney, AU Tokyo, JP
Loved by individuals
 and businesses
 worldwide❤️
Customer reviews
I've had numerous websites that I experimented with over the years...and always have them hosted at TMD.
Very fast servers so people coming to your website will enjoy the quick response time of your site. Personally I've not had many issues with an installation or database but any time I've contacted their support team I've gotten a response quickly and usually have any issue resolved within the same day. I recommend these guys for any projects you need! They are top in my book.
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Richard Rozzo
I have used TMD hosting since setting up my website, and the service they provide is excellent.
As a novice in this area, it is great to have such support and I am confident that whatever problem I have they will provide help and support in rectifying it. The response time is super quick and communication secure, I would definitely recommend this company.
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Jacey James
I have had TMD Hosting for over two years.
During that time, there was only one moment of downtime, which was quickly resolved. They seem to work 24/7, because all of my support tickets are resolved within an hour or less.
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Brian Luedke
The absolute best part of TMD Hosting is the support you’ll get.
I been with them for one year now and have five websites. I am really amazed at the efficiency of their response, and they go one step further and figure out what is wrong and fix it for me. I will give you a recent example, my website was down so I opened a ticket. Very quickly they determined the issue was caused by the "wp-smushit" plugin. Removing it from my WordPress site solved the problem. Most other web hosting companies would consider a plugin that I added as my own issue to resolve, but not TMD Hosting, they found and resolved the issue for me. Not only do they provide excellent web hosting service, but their prices are very competitive.
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Michael Dylan
TMDHosting has had outstanding server uptime for the past 3 years.
I started using TMDHosting on a Shared Hosting plan before switching to a VPS plan. I have also utilized one of their dedicated server plans. If your monthly expense allows for it, I recommend investing in a dedicated server. Having your own dedicated server resources will greatly improve your website's performance and allow you to enjoy your daily website tasks. TMDHosting support has been top-notch and very fast to respond to inquiries! Whenever I have a question or problem, they get back to me within 10 minutes with a solution. Keep up the great work! Overall, I highly recommend TMDHosting for all of your website hosting needs, be it for Shared, VPS, or Dedicated Server hosting.
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Jonathan Moore
I have been using TMD Hosting for several years now.
I have transferred domains to TMD Hosting from other hosting sites for the simple reason TMD Hosting is an awesome company to deal with. I understand some people will provide a knee jerk reaction by posting a bad comment or review because something did not go right with their interactions with someone at TMD Hosting so I will say this...I have had what at the moment I thought was some ridiculous response to a question I asked customer service, but once I stood back and looked at the response it made sense in the end and it was truly just some misunderstandings. If you give it time all things get sorted. We all perceive words or thoughts from others in a way that may not be the way it is being meant to be taken. So if you are dealing with customer service give them a break and don't respond so fast in your comments, reviews or feelings. Give them a chance to make it right and they will. TMD Hosting customer support has gone far beyond what I ever expect from any company! I have been on the phone with them and have asked them to do things that I almost knew they would say no to but they took care of me! They are so fast in their responses it's unbelievable. I asked them to help with some email issues I was having and no joke before I closed out my browser they responded. It was crazy! I will always recommend TMD Hosting for as long as they continue to take care of me. If you have any questions about my interactions with this company please feel free to reach out to me.
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Michael McGuire
I've been using TMD now for 2 years to run my online business.
I've never had any downtime on their behalf. There was an occasion when I brought my site with a careless mistake and reached out to their team for assistance. They were very quick to respond and help me out. When I first set up my online business I needed to install some sophisticated software and configure it. The most difficult to get help with was FFMPEG video encoding. I went with TMD based on the software sellers recommendation, but was really disappointed with the support I was receiving on getting the video encoding to work. I think it was a new partnership and the support hadn't been quite smoothed out but when I let the owners of both TMD and the software vendor know about it, I got personal replies from both, their contact information, reassurances that it would be taken care of and more than adequate compensation in discounts and services. I felt they were sincerely trying to help and make things better. As an IT professional, I know there are hiccups with growth in implementation of new technology. It's how the business responds to issues that's important to me. TMD's response was superior to other vendors I've used in the past. I certainly recommend giving them a chance.
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Andy Holmes
We needed hosting for 180 WordPress sites and found their setup very easy to use.
Support tickets are answered in minutes and the techs really know their stuff. They never pass me down the line. Prices cannot be beat either!
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John McGhee
I've used TMDHosting for several years and I am completely satisfied with their platform.
Its clean and easy to use, good value, full of all required features & tools, and the customer service is spot on!
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Andrew Allday
Would highly recommend their services.
They have been fast, friendly, courteous, and accommodating with their support. Their webhosting has been great too! If you're looking for a great webhost, start here!
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Chad Uselman
Having hosted with several other companies over the past 20 years, we've got something to compare to, and we have found TMD to be great value for money.
Support is great -- both technical support and sales support.
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Tania Melnyczuk
This is the best Hosting company I have ever used the service is 2nd to none.
Most helpfull all the time with lightning speeds and I would highly recommend to everyone.
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Blake Law
I forget how many years I have been with TMD Hosting, probably around 8 or 9 now.
Each renewal I check the competition, maybe even try out some free offers for hosting, but each year I renew with TMD Hosting. I have not found any other service provider that comes close to response times for customer service or technical support, nothing better for quality of service and ease in use, and no other provider more professional. Highly recommended
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Phil Risby
I've been using their service and so far this is the best hosting platform I ever used.
Their support is literally on time when you need it. Their Tech team is also good at explaining everything when you ask something, especially for those folks that are not really techie people. Since the platform was really good, I decided to upgrade my plan from them to Business. Overall I can say it was 10/10! I am looking forward to working with them in long term and being with their platform from my journey as a webmaster. Thanks
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Christian Jayson Argomido
TMDHosting is a web hosting company that offers a variety of hosting solutions for websites of all sizes.
I have used TMDHosting for several months, and I must say that I am quite impressed with their services. One of the most notable things about TMDHosting is their excellent customer service. Their support team is available 24/7, and they are always ready to help with any issues you may have. I have contacted them several times, and every time they have been quick to respond and resolve my issues. Another thing that sets TMDHosting apart is their reliability. My website has been up and running smoothly without any downtime, and I have not experienced any performance issues so far. Their servers are fast, and I have not noticed any lag or slow loading times. TMDHosting also offers a variety of hosting plans, including shared hosting, VPS hosting, and dedicated servers. Their plans are affordable and come with features such as unlimited bandwidth, free SSL certificates, and daily backups. Overall, I would highly recommend TMDHosting for anyone looking for a reliable web hosting provider. Their customer service, reliability, and affordable pricing make them a top choice in the web hosting industry.
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Ahmed Samir
TMDHosting offers superior service options at lower price points.
While maintaining what has come to be the best, and most knowledgeable, technical support, hosting, customer service, and sales we have worked with in the industry. We first tried TMDHosting in 2016, after selecting software with special requirements (not supported by our previous hosting) for one of our customer's projects. Based on TMDHosting's quality hosting options, we moved other projects to TMDHosting; replacing our previous hosting by the end of that year. The experience after switching to TMDHosting has been top-level. TMDHosting has continually, and rapidly, improved it's hosting, technical support, sales, and customer service over the 7+ years we've been with them. For the last 4+ of those years, TMDHosting has excelled past the rest of the industry.
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Shawn Gionson
TMDHosting is amazing provider, I started with them nearly three years ago and it has been an amazing experience ever since.
I couldn't be more pleased by their Support staff - everyone is very professional and kind. If you are planning to start a business and host your website - TMD is definitely the way to go!
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Tsvetan Georgiev
Highly recommended!
I have been using TMD for a number of years, and I couldn't recommend them highly enough. Their customer service is top-notch, response times are really fast, and they have always gone that extra mile to ensure things keep running smoothly. I'm not a web developer, I just run a few sites of my own, so my knowledge in this sphere is limited. TMD's tech support guys understand this and don't speak tech-speak beyond my capabilities.
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Paul Burgess
It has been a great experience using TMD hosting for my web development projects.
Great service and the customer service is top-notch.
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Ayowole Oyetayo
TMDHosting hosts my website 2-3 years.
Comparing to my previous company this company is stable、responsible and reliable. You can depend on it without worrying.
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Chiwchuw Huang
I have been dealing with TMD for more than two years, I would like to point out their customer service, as it is the best and there is no equal to it, you may encounter problems, but be sure that any problem will be resolved within a short time
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Waseem Alkhalil
TMD Hosting is a five star website hosting provider, they focus on customer support and have a solid ticketing system, TMD Hosting provides quality products with actual value rather than just marketing.
Excellent for beginners or new customers looking for affordable website hosting and accessible.
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TruthNews
"I use TMD Hosting for good" I know TMD Hosting for more that 1 years now and highly recommend the service.
Support is very very quick, and I have not yet experienced any down time. There cloud hosting service is particulary interesting, as well as there customers portal panel is very modern with good items to managed hosting service system. They have everything good any online marketer need to start his online business.
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Gilbert Michel
TMDHosting is an awesome hosting provider and all support in its scope of service.
We are using it for almost a year now, and till today we have a great experience with TMDHosting. We got full support for WordPress, SSL security, and technical operational issues from TMDHosting staff and they resolve the issue quickly. I recommend TMDHosting as they are apt in their work and the staff is also very supportive and skilled. We are looking for a longer association with TMDHosting. Go for it! They are value for
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FairyBells Kart
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