INTRODUCTION to vtiger crm
VTiger CRM is a great open source script for customer relationship management (CRM). It is one of the most popular CRM applications worldwide with more than four million downloaded copies by its users as it is an ideal product for small and medium-sized businesses and their needs.
There are different versions of the software - a free one and a variety of paid option with multiple additional features, which you can check out and choose on the dedicated section of the official website of vTiger CRM on this link.
The script was created by a group of Indian developers, who were previously working for SugarCRM but decided to build their own platform, based on their shared experience and functionalities but also extend the concept even more towards the inclusion and improvement of catalog management, interface, documentation as well as the integration of telephony.
VTiger offers its users extensive capabilities and features in order to meet the vast needs and specification of the different businesses it servers. There is even a dedicated team in the vTiger family, which can provide you with special customization services, if you need a specific and not currently available functionality to be added.
The installation of vTiger CRM is done very easily as all of the needed components are contained within a single executable file and moreover, it is available for the two most widespread operating systems on the market today - Windows and Linux. Additionally, if you decide to install it automatically - TMDHosting provides the great Softaculous auto installer which will handle the whole process for free.
The CRM platform also offers to their clients an enterprise level business productivity enhancement add-ons, Outlook Plugin for the users of Microsoft Outlook, Customer Portal, various Office Plugins for the mail users of Thunderbird and all of those are 100% open source and available on this link.