TMDHosting

This error message is produced, when your e-mail client fails to connect to the SMTP server. This is most commonly caused by port 25 being blocked by either a local firewall or your ISP. As a solution, you should follow these steps:   Make sure, that the name of the mail server has been entered [...]

Google offers a free SMTP server, that you can configure your e-mail client to use. To do that, simply create a Gmail account if you do not already have one and use the settings below when configuring your e-mail client: Outgoing Mail (SMTP) Server: smtp.gmail.com Use Authentication: Yes Use Secure Connection: Yes (this can be [...]

The default SMTP port is 25. As such, it is sometimes blocked by ISPs as a security precaution and that is why we generally suggest using the alternative port 2525, which is more rarely blocked. Depending on your operating system, there are different ways to check if port 25 has been blocked on your network [...]

In order to be able to send e-mails from your BlackBerry, kindly use the SMTP server of your Internet or mobile service provider, instead of the SMTP server of your TMD Hosting account.

If you are able to send e-mail but not attachments, please make sure that:   Your e-mail client does not have a limit enabled for the size of attachments that it can send. The extension of the attachment is not forbidden by the server. Your anti-virus software or firewall is not blocking the attachment due [...]

Most commonly, this error is due to a temporary connectivity issue on either the server side or your ISPs side. In order to pin-point the cause of the issue you can try one of the following options:   Make sure, that your e-mail client’s settings have been properly configured. Temporarily disable your anti-virus software Temporarily [...]

The MTA retry timeout is the value that determines how often the mail server tries to resend e-mail messages, that have not been delivered, due to a temporary error. The server is set to retry sending the message every 15 minutes for the first 2 hours after the message was initially sent. After the first [...]

This error message is due to your e-mail client failing to authenticate to the e-mail server. Please make sure that the “Server Authentication” option of your e-mail client is enabled and that you are using the correct e-mail credentials i.e. “example@domain.com” should be used instead of simply “example”.

This error message is due to your e-mail client failing to authenticate to the e-mail server. One of the most common reasons is that the “Server Authentication” option of your client is turned off – in most clients, this should be a check box in your SMTP settings. Enabling it should resolve your issue. If [...]

This is a common issue, caused by using an incomplete or incorrect e-mail account username. Please make sure that you are using your complete e-mail address as a username i.e. “example@domain.com” instead of simply “example” and that there are no mistakes in the spelling of that username.

You can use either port 25 or 2525. However, as port 25 is considered the “default” port, it is sometimes blocked by ISPs as a security precaution. If this is the case, simply use port 2525 – it should function in exactly the same way and allow you to send e-mail messages without any issues.

The issue is most commonly caused by your mobile operator filtering SMTP connections. In order to resolve it, kindly contact them, so that they can provide you with the appropriate instructions needed to use their SMTP service.

In some cases, you might receive a bounced e-mail with a message saying that a certain IP address has been blacklisted by an anti-spam organization. Should you recognize the IP address as your own, kindly follow the steps in that e-mail so that you may delist your IP address. However, should the IP address be [...]

This error message is produced in cases where:   The hourly e-mail message limit will be reached after sending the e-mail. With TMD Hosting, this limit is 400 e-mails per hour. You have entered more than 40 recipients for a single e-mail message

This error message is received in cases where e-mail delivery has failed due to a temporary error. As such, the mail server is simply informing you, that the message will be resent at the earliest possible time.

This is a general error, produced in one of several instances:   There is an issue with the recipient’s MX records, causing every e-mail message sent to them to bounce back. If this is the case, the recipient of the message should review his MX records or contact his technical support representatives. The recipient e-mail [...]

Some of the more common reasons are either a blocked port 25 or a misconfigured Mozilla Thunderbird client. As a solution, you should follow these steps: 1.    Make sure, that the name of the mail server and all other settings have been entered correctly in your e-mail client. 2.    Make sure, that the “My SMTP [...]

Some of the more common reasons are either a blocked port 25 or a misconfigured Outlook client. As a solution, you should follow these steps: 1.    Make sure, that the name of the mail server and all other settings have been entered correctly in your e-mail client. 2.    Make sure, that the “My Server Requires [...]

Some of the more common reasons are either a blocked port 25 or a misconfigured Outlook client. As a solution, you should follow these steps: 1.    Make sure, that the name of the mail server and all other settings have been entered correctly in your e-mail client. 2.    Make sure, that the “My Server Requires [...]

You should make sure, that all of your e-mail client’s settings are correct, such as mail server, port number etc. A common error is not using the complete username for a given mailbox. When setting up your e-mail client, make sure, that you use your whole e-mail address as a username i.e. “example@domain.com”  as opposed [...]

The most common reason for this error is that either your ISP or local firewall is blocking port 25, which is the one used by the SMTP server. If you are unable to unblock the port, you can use the alternative one – 2525, which should not be blocked.