TMDHosting

In order to subscribe to an IMAP folder, using Outlook, simply follow the steps below: Open the Tools menu and click on “IMAP folders” Select the folders to which you would like to subscribe and click on Show Click on OK. The folders should now be present in your client.

The most common reason for this issue is the e-mail message being caught by a spam filter. As such, kindly contact the receiver of the message and have them check their spam folder. If the message can not be found in the recipient’s spam folder and still no bounce back message is returned to the [...]

In order to subscribe to an IMAP folder, using Mozilla Thunderbird, simply follow the steps below:   Select your mail account from the column on the left Right-click on your account name and select “ Subscribe” You will see a list of all IMAP folders on the server – simply select the ones that you [...]

You can easily change an e-mail account’s quota from your cPanel->Email Accounts. There should be a “ Change Quota” link next to each one of your e-mail accounts, letting you set the quota to either a specific size in MB or to “unlimited”.

The most likely cause of the issue is that your domain is listed in /etc/localdomains , causing your e-mail messages to be routed locally, bypassing any MX records you have set up. To resolve this, simply submit a support ticket from your Client Area->Support->My Tickets describing your issue and we will be happy to assist [...]

The delay might be relate to a temporary connectivity issue on either the sender or the receiver’s end. We are generally working to minimize such occurrences and the only thing a customer can do if such an issue occurs is to wait patiently, while it is being resolved.  If the cause of the issue is [...]

The most likely reason for this is that you are not subscribed to any IMAP folders. Your client should have an option such as “Manage subscribed folders” – subscribing to a folder by using this option should resolve your issue.

This issue could be caused by either a slow Internet connection or large e-mail attachments. As such you should:   You should switch your e-mail client to IMAP for incoming e-mails – this will give you the option to skip attachments when downloading e-mails and simply retrieve the message as opposed to POP3 with which [...]

A bounced back message can be received for a variety of reasons. If the sender’s e-mail address or IP have been blacklisted by global anti-spam organizations, he should receive this information and instructions on how to proceed along with the bounced e-mail. If this is not the case, please make sure that:   Your MX [...]

There are several reasons due to which this may occur:   The MX record of the sender is misconfiguration.  As such, he should contact the technical support responsible for hosting his mailbox or correct the record him/herself Make sure, that the senders address has not been blacklisted by a global anti-spam organization. You may have [...]

Some of the most common reasons for this issue are: -temporary connectivity issues -exceeded mailbox space quota -incorrect MX records   As such, kindly follow these steps in order to resolve the issue:   Review your mailbox quota from your cPanel->Emails->Email Accounts. If you are nearing the end of your quota, you can increase it [...]

Some of the most common reasons for this issue are: -temporary connectivity issues -blocked POP3 or IMAP ports -incorrect client settings -exceeded mailbox space quota -incorrect MX records   As such, kindly follow these steps in order to resolve the issue:   Check that your POP3 or IMAP ports are not blocked by following the [...]

Some of the most common reasons for this issue are: -temporary connectivity issues -blocked POP3 or IMAP ports -incorrect client settings -exceeded mailbox space quota -incorrect MX records   As such, kindly follow these steps in order to resolve the issue:   Check that your POP3 or IMAP ports are not blocked by following the [...]

The issue might be caused by either port 110 (POP3) or port 143 (IMAP) being blocked on your network. Depending on your operating system, there are different ways to check whether one of those ports has been blocked on your network (don’t forget to substitute example.com for your actual domain name in the lines below): [...]